Leveraging the mobile platform in marketing automation

Aprimo Mobile

(Please note that Aprimo is a client of Find New Customers. Though we strive for independence and honesty, we feel it important that our readers be aware of any fiscal relationship.)

Recently, I wrote a post describing mobile as “the most intimate of communications devices.” That post received rave reviews. But now a marketing automation software company, Aprimo, has introduced an exciting new product titled Aprimo Mobile Studio. It does justice to that intimate device.

Aprimo Mobile Studio addresses three main challenges.  These are situations where work typically cannot be done. Sure, you can call people and send/receive emails, but you cannot look at a marketing calendar, approve a campaign, etc.

  1. Making use of downtime (waiting for a flight, in a hotel room, etc.)
  2. Marketing campaigns stop while awaiting approvals
  3. Sales is unable to access relevant content and profiles when on the road.

Aprimo Mobile Studio is unique in it enables marketers and salespeople to do every function while on the road that they could do in the office. But also notice the simple and elegant interface, expressly designed for the mobile device.

From the mobile device a user can do many functions, including

  1. Approvals – Approve content for a marketing campaign
  2. Tasks – Complete the work assigned to me
  3. Activities – Search for open activities
  4. Digital Assets – View the content in your marketing library
  5. Visitor Monitoring – Who is on your website? What are they doing?
  6. Send Marketing emails – Send a note using the standard company format
  7. Digital Profile – Before a meeting, look at the entire history of the person you are to meet with
  8. Reports
  9. Global Search

One of the smartest things Aprimo did was to design a new interface which runs in a mobile browser. This makes it extremely fast, simple, and platform independent. If your company has a mix of Blackberries, Androids and iPhones, every single person can use this interface despite the different operating systems. Had they designed it as an iPhone app, it would only work with the iPhone.

Let’s also touch on the ability to send marketing emails from the mobile device. One of the biggest challenges of marketing is ensuring consistent quality. But using the standard email formatting, you can ensure standards are enforced.

Looking for an enterprise level marketing solution for larger firms? Want to make everyone more productive? Check out Aprimo. Great company and great products.

What do you think? Do you need a mobile platform? We love comments and provide simple buttons for sharing.

Jeff Ogden is President of Find New CustomersLead Generation Made Simple” Check out the online show every Friday at 11am ET, “Laugh and Learn with the Fearless Competitor.” Find New Customers is one of few lead generation companies in New York.

Find New Customers helps companies like yours (with 50 to 5,000 employees and complex products) implement lead generation programs to improve the way you find and acquire high quality sales leads using best practices in online lead generation. Quality leads matter. In fact, a recent study found that sales teams with fewer, high quality sales leads closed more than sales teams with more leads of dubious quality.

If you wish to do sales lead generation online, contact the B2B lead generation experts at Find New Customers using the form below.






60 Seconds with the Fearless Competitor of Find New Customers

60 Seconds with the Fearless Competitor of Find New Customers

Our regular Friday show.

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No Fearless Competitor posts next week

gone-for-now

While we’ve been publishing regularly on every weekday morning at 11am ET/8am PT, next week Fearless Competitor is taking a hiatus. Going on vacation with the wife and kids. Tomorrow’s video clip “60 Seconds with the Fearless Competitor” will be our final post for a week. (Almost, we have post running on Monday.)

Fearless Competitor returns Monday, August 2, 2010.

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Mapping marketing content across the buying cycle and personas (via )

Event we did with Marketo on mapping content across the buying cycle.

Mapping marketing content across the buying cycle and personas Today Find New Customers hosted a webinar today featuring Jon Miller, VP, Marketing at Marketo.  Jon shared his “secret sauce” for lead generation. It was an excellent webinar for all of our Insiders at Find New Customers. One of the key principals he shared was the process of mapping content to the way your customers buy.  Here’s an excellent ebook from www.junta42.com clickpredictions2010[1] by Click Documents, sponsored by Marketo. One of the … Read More

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Tips for using online video to engage prospective buyers

Online video image

With more and more having high-speed internet connection, video is huge and growing more popular all the time. (Interesting fact: If YouTube were a country, it would be the third largest in the world, according to EConsultancy.)

As a result, online video is an important channel for business to business marketing. But we want to make sure you do it the right way.

Here are things to consider at the start when considering a video marketing initiative.

  1. Start with your goals – what you hope to accomplish.
    Are you looking to drive awareness (knowledge of your company) or engagement too? (trust and communications)
    Are you using it to drive leads?
    How will you measure your results?
  2. Plan it carefully
    Use outside talent or company resources?
    How long will each video be?
    How will you get the word out?
    Are we aiming for humor, surprise or knowledge of speaker?
  3. Provide strong leadership
    It’s not a part-time job for a lower level employee. Find experienced pros like the folks at Find New Customers. (my company)

Here are some recommendations to make it work effectively.

  1. Make the video fun and interesting. Twists and turns help. Provocative script. Keep it short — 2 minutes or less.
    Here’s an interesting video that shows the creative use of graphics, but is way too long at over 4 minutes.
  2. Use social networks to share links to your video. Twitter, Facebook, Linkedin, Delicious, Digg, StumbleUpon, Reddit, etc.
  3. After they watch your video, give them something to do. (Like visiting a landing page for more.)
    You want them to stay awhile and engage with you. Play a game, get useful information, or watch a related video.
  4. Using interesting speakers. If  your viewers recognize the person, they are more likely to watch. You can use industry experts, thought leaders or celebrities.
    Third party speakers also credibility your employees could never get.

What do you think? We love comments and people who share.

Jeff Ogden is President of Find New CustomersLead Generation Made Simple” Check out the online show every Friday at 11am ET, “Laugh and Learn with the Fearless Competitor.” Find New Customers is one of few lead generation companies in New York.

Find New Customers helps companies like yours (with 50 to 5,000 employees and complex products) implement lead generation programs to improve the way you find and acquire high quality sales leads using best practices in online lead generation. Quality leads matter. In fact, a recent study found that sales teams with fewer, high quality sales leads closed more than sales teams with more leads of dubious quality.

If you wish to do sales lead generation online, contact the B2B lead generationexperts at Find New Customers using the form below or follow Jeff on Twitter at @fearlesscomp.






 

Thought Leader Interview #10 – Leadsloth Jep Castelein

Jep Castelein

Our goal is to bring you insights from the smartest people in B2B Marketing today.

I’m excited about this interview. This time wJep Casteleine interviewed a sharp guy in marketing — Jep Castelein, better known as LeadSloth, “Smart Ideas for Lazy Marketers”
We help increase marketing’s impact on the bottom line.

If you like what Jep has to say, just visit him at LeadSloth, follow jepc on Twitter or send an email to jep at leadsloth.com.  I wish to thank Jep for his contributions to Fearless Competitor.

Many more thought leaders are coming soon, so stay tuned. We’re on a mission to bring our readers the very best.

1. CSO Insights recently found that quota achievement was at its lowest rate ever, lead generation budgets were flat or cut, and quotas were being raised.  Jim Dickie sees this as the Perfect Storm. Jim Dickey said it is like raising the high jump bar, when we could not clear the last height.  As a marketing expert, what are you observing in B2B sales?

When I look at the challenges in B2B sales and marketing, my main conclusion is that we need to get more value out of our existing leads. If we can’t spend extra money on lead generation, we need to spend more time with our existing leads to turn them into sales-ready leads. I sometimes compare it with having a goldmine: instead of buying a new goldmine to easily find new gold nuggets, you now need to deploy advanced methods to get every last crumb of gold out of your existing mine. And to translate that to B2B Marketing: leverage state-of-the-art lead management practices, supported by marketing automation technology.

2. The economic challenges of today are a major problem for B2B sellers.  Blogs and content sharing are critical elements like websites and the LeadSloth blog is very popular. How can a robust online presence help generate leads? Can you share the lessons you’ve learned with our readers?

What I’ve learned is that a content marketing strategy really takes off once you’ve discovered what your ideal clients are interested in. You can then start creating content and blog posts that match their interests which makes you a valuable and trusted resource. In contrast, if you only write about your company or your products, people will lose interest. For every piece of content that you create, ask yourself why your audience should care.

3. Changing of the internal status quo is a major impediment to progress. Companies tend to do what they did in the past, but marketing has been transformed.  How can marketing and sales leaders implement change without incurring undue risk?

Marketing’s job now goes beyond generating raw leads and also includes lead nurturing until the leads are sales-ready. This obviously creates a gray area where both sales and marketing may be communicating with the same leads. It is management’s job to align and integrate the activities of sales and marketing, to avoid any conflicts. This is not an overnight change. Ultimately, marketing needs to be able to show the results of this approach, so a metrics-driven culture is essential.

4. Today it’s more critical than ever that marketers can measure the impact of options.  They need to know what’s working, what’s not, and what to change.  What do you recommend they do?

The first step to be more metrics-driven is the definition of a marketing funnel. In sales it’s very common to look at stages for sales opportunities. In a similar way, marketers should assign quality ratings to leads to create a marketing funnel. That way you can see how fast leads move through the funnel and optimize your processes to turn more inquiries into qualified leads, faster. Marketing Automation systems are a great enabler for creating a marketing funnel, because their lead scoring functionality can be used to assess lead quality.

5. Content is more important than ever.  Buyers look for content at every stage of the buying process.  What do marketers need to know about content and what actions do you recommend they take?

The main issue is still that organizations like to write about themselves and their products. Potential clients will quickly lose interest if companies only talk about themselves. As part of my 7-step methodology, I recommend you segment your audience, develop a detailed persona for each segment, and then create compelling content for each of these segments. This content should be primarily educational, but it can be mixed with promotional offers in the same way that advertisements are mixed with editorial content in newspapers and magazines.

6. If a CMO were to ask you today – What are the 3 most important takeaways that I need to know? What would they be?

My top 3 tips for CMOs to find untapped revenue in their existing lead database are:

- Assign a budget to nurturing of existing leads and customers

- Focus on content creation and stick to issues that matter to your audience

- Foster a collaborative culture between sales & marketing

What do you think of this interview? Do you agree with Jeb or do you have other ideas? We love comment and people who share. Thanks.

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The right way to hire salespeople (via )

This post has been updated since the white paper was released. Very important tips for hiring salespeople.

The right way to hire salespeople In writing my new white paper, the Definitive Guide to Making Quota, I had the good fortune to interview five of top sales experts:

1. Jill Konrath of Selling to Big Companies

2. Kendra Lee of The KLA Group

3. Kevin Temple of Enterprise Selling

4. Jim Dickie of CSO Insights

5. Dave Stein of ES Research

One conclusion became clear from my research.  Companies are doing a terrible job of selecting salespeople — … Read More

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60 Seconds not this week

My thanks to our fans, but no 60 seconds this week. We’re with a new client, Aprimo, and unable to post this week.

I assure you that “60 Seconds with the Fearless Competitor”will return next week.

KQJHEN7BMF5U

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The Era of the Specialist has Arrived

Specialist-Markets-telecoms

In a great blog article entitled “5 Predictions on the Future of Marketing, PR and Advertising Agencies” David Siteman Garland argues that the era of big companies and big firms is over. “Do-it-yourself tools makes it accessible (to anyone)” You can read this post at 5 Predictions .

He goes on to describe the demise of the traditional marketing, PR and advertising agencies. “The happy divide between Marketing PR and Advertising Agencies has crumbled.” Because of the power of content, social media and other tools, the expert specialist is a better choice.

I found this blog article timely as this week Find New Customers announced its

Product Launch Service

Not just product launches, but the age of the virtual company has arrived. Big buildings and huge staff — who needs it? We can find specialists in nearly any discipline. Need accounting work done? Rent an accountant. Write an e-book or white paper? Hire a content marketing specialist. Improve your webinars? Hire the experts at Avitage. Want a demand generation program? Rent a top expert like the demand generation company Find New Customers.

No matter what  your problem, the person who is ideally suited to solve it is out there. Google let’s you find an expert quickly. The era of big office buildings and large in-house staff is over.

What do you think? Do you agree or do you think I’ve lost my marbles? We love comments and we provide buttons for you to share on social networks.

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Companies today need a Chief Content Officer. Looking for the simple guide to B2B Marketing? Download How to Find New Customers.

Join us every Thursday at 8pm ET/5pm PT for Twitter chat about b2b demand generation. Just go to http://tweetchat.com/ and enter hashtag #b2bchat.

Jeff Ogden, the Fearless Competitor, is President of Find New Customers, a top lead generation company. “Lead Generation Made Simple.” He’s an expert in demand generation and also the author of three highly acclaimed white papers, How to Find New Customers and Definitive Guide to Making Quota, and a new one on email marketing, as well the e-book, Prospect Driven Marketing and holds a BBA in Marketing from the University of Notre Dame.

How does your business measure up with o

How does your business measure up with others in demand generation? Good questions at Find New Customers. http://ht.ly/29QQO #marketing #leadgen

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